Business & Economy

‘Nobody else is going to save us’: the direct action group taking on the UK’s banks, bailiffs and water firms

Source: Business | The Guardian · Published

‘Nobody else is going to save us’: the direct action group taking on the UK’s banks, bailiffs and water firms
Source: Business | The Guardian

Acorn, a community union, is helping people fight unfair bills, AI decision-making and housing injustices as cost-of-living crisis deepens Yasmin didn’t expect to find herself sitting across a negotiating table from executives at one of Britain’s biggest water companies. But her

Acorn, a community union, is helping people fight unfair bills, AI decision-making and housing injustices as cost-of-living crisis deepens Yasmin didn’t expect to find herself sitting across a negotiating table from executives at one of Britain’s biggest water companies. But her growing frustration with her water bills had led her to launch a national campaign. The 34-year-old single mother from Manchester had endured unexplained charges and a nine-month wait for a water meter.

She went to the community union Acorn to propose a campaign that would in time force four major water companies into negotiations. United Utilities eventually apologised for its handling of her case and credited £250 to her account. Continue reading...

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